Privacy Policy

Overview

Threadclip helps you clip a single email from a thread and forward it cleanly. This policy explains what we collect and how we use it when you use our web app, add-ons, and services.

Information we collect

• Account details such as name, email address, and password.
• Connected inbox data such as message metadata, content, and attachments needed to clip and send.
• Usage data such as log events, IP address, device details, and troubleshooting signals.
• Billing details handled by Stripe; we store customer and subscription identifiers.

How we use information

• Provide the clipping and forwarding workflow you request.
• Authenticate access, prevent abuse, and enforce usage limits.
• Improve reliability, performance, and support.
• Send service emails such as password resets and billing notices.

How we share information

• Service providers that run our infrastructure (for example: Google, Microsoft, Stripe, SMTP2GO).
• Legal or compliance disclosures when required by law.
• With your consent when you ask us to share data with a third party.

Retention

We retain clip metadata and activity logs for account history. Attachments and email content are processed to complete your request and retained only as needed to provide the service.

Security

We use industry standard safeguards such as encryption in transit and access controls to protect your information.

Your choices

• Disconnect Gmail or Outlook at any time in Settings.
• Update your account details from your profile.
• Request deletion by emailing support.

Contact

Questions? Email us at admin@threadclip.com.