Master Terms of Service

1. Parties and Scope

1.1 These Master Terms of Service (Master Terms) govern your access to and use of the products and services operated by Clever Iterations Pty Ltd (ABN 19 695 039 019) (Clever Iterations, we, us, or our), a company incorporated in New South Wales, Australia.

1.2 The Products and their original content, features, and functionality are owned by Clever Iterations Pty Ltd and/or its affiliates and licensors, and are protected by international copyright, trade mark, patent, trade secret, and other intellectual property laws. Clever Iterations Pty Ltd is the entity that contracts with you under these Master Terms.

1.3 By creating an Account, accessing or using any Product, or clicking to accept these Master Terms, you agree to be bound by these Master Terms and the applicable Product Schedule.

1.4 These Master Terms apply across all Products. Product Schedules and any applicable separate written commercial agreement or order form may set out additional or different terms for a specific Product or customer. Where there is any inconsistency, the following order of precedence applies:

• the separate written commercial agreement or order form;
• the relevant Product Schedule; and
• these Master Terms.

1.5 The Products currently covered by these Master Terms are:

• Stickerloom® (Schedule 1);
• Vallopress® (Schedule 2);
• Vectrari® Contour (Schedule 3);
• Vectrari® Collation (Schedule 4);
• PhaseTurn (Schedule 5);
• Threadclip® (Schedule 6);
• Advocloud (Schedule 7); and
• Outlaws Trail (Schedule 8).

2. Definitions

2.1 In these Master Terms and the Product Schedules:

• Account means the account you register with us to access a Product.
• Australian Consumer Law or ACL means Schedule 2 of the Competition and Consumer Act 2010 (Cth), as amended from time to time.
• Content means any data, files, images, text, documents, or other materials you upload, submit, or transmit through a Product.
• Intellectual Property Rights means all copyright, trade marks, patents, design rights, database rights, and all other intellectual or industrial property rights, whether or not registered, anywhere in the world.
• Product means each product or service operated by Clever Iterations as described in the applicable Product Schedule.
• Product Schedule means a schedule to these Master Terms that sets out terms specific to a particular Product.
• Subscription means a paid plan giving access to a Product or enhanced Product features for the duration specified on the relevant pricing page.
• Third-Party Services means third-party services, platforms, APIs, or software integrated with or depended on by a Product.
• you or User means the individual or entity accessing or using a Product.

3. Interpretation

3.1 In these Master Terms and each Product Schedule, unless the context requires otherwise:

• headings are for convenience only and do not affect interpretation;
• the singular includes the plural and the plural includes the singular;
• a reference to a person includes an individual, company, body corporate, partnership, joint venture, association, authority, government, or other entity;
• a reference to a clause, schedule, policy, commercial agreement, or order form is a reference to that document as amended from time to time in accordance with its terms;
• the words including, includes, for example, and similar expressions are not words of limitation;
• a reference to legislation or to a provision of legislation includes any amendment, re-enactment, replacement, subordinate legislation, and any equivalent legislation in any applicable jurisdiction;
• a reference to writing includes email and, where the relevant Product permits or these Master Terms contemplate it, notices or communications provided through the Product interface or associated account portal;
• a reference to $ or dollars is a reference to the currency displayed to you at the point of purchase (your local currency where supported, otherwise United States dollars), unless expressly stated otherwise; and
• where a Product Schedule or separate written commercial agreement specifies a different limitation of liability, indemnity, or other provision, that provision prevails over the corresponding provision in these Master Terms to the extent of any inconsistency.

4. Accounts and Authentication

4.1 You may be required to create an Account to access certain Product features.

4.2 You must provide accurate, current, and complete information when creating an Account and must keep that information up to date.

4.3 You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account.

4.4 You must notify us immediately if you become aware of any unauthorised access to or use of your Account.

4.5 You must not share your Account credentials with others or permit others to access your Account using your credentials.

4.6 We may refuse to register an Account, or suspend or terminate an Account, in accordance with clause 18.

4.7 You must be at least 13 years of age to create an Account or use any Product. If you are under 18, you represent that you have your parent’s or legal guardian’s consent to use the Product. Where applicable law sets a higher minimum age for the collection of personal information or use of digital services (including under the GDPR), you must meet that age or have verifiable parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child under 13 has created an Account or submitted personal information through any Product, please contact us at support@cleveriterations.com. Individual Product Schedules may impose additional or stricter age requirements.

5. Acceptable Use

5.1 You must only use the Products for lawful purposes and in accordance with these Master Terms and the applicable Product Schedule.

5.2 You must not:

• use any Product in breach of any applicable law or regulation;
• transmit, store, or process through any Product material that is unlawful, defamatory, fraudulent, or that infringes any third party’s rights;
• interfere with or disrupt the integrity or performance of any Product or its infrastructure;
• attempt to gain unauthorised access to any Product, its systems, or networks;
• use automated tools, bots, or scraping software to access any Product, except where we have expressly permitted this in writing;
• reverse engineer, decompile, or disassemble any part of any Product;
• reproduce, resell, or sublicence access to any Product except as expressly permitted; or
• circumvent any technical protection measures in any Product.

5.3 You are responsible for all Content you upload or transmit through any Product.

5.4 We may investigate suspected violations of this clause and may suspend or terminate your Account, remove Content, or take other action we consider appropriate.

6. Intellectual Property and Licence

6.1 The Products and their underlying technology, software, design, and content are owned by Clever Iterations Pty Ltd and/or its affiliates and licensors. Nothing in these Master Terms or any Product Schedule transfers any Intellectual Property Rights to you.

6.2 Subject to your compliance with these Master Terms and the applicable Product Schedule, Clever Iterations Pty Ltd grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the applicable Product solely for your own purposes in accordance with these terms.

6.3 You retain all Intellectual Property Rights in your Content. By uploading or submitting Content to a Product, you grant us a limited, non-exclusive, royalty-free licence to use, process, store, and display your Content to the extent necessary to provide the relevant Product to you.

6.4 The licence in clause 6.3 does not permit us to use your Content to train, fine-tune, or improve our own AI or machine learning models, except as expressly stated in the applicable Product Schedule or as separately agreed in writing.

6.5 If you provide us with feedback, suggestions, ideas, or feature requests relating to any Product, you grant us an unrestricted, irrevocable, perpetual, royalty-free, worldwide licence to use, modify, and incorporate that feedback for any purpose without compensation or attribution. Nothing in this clause obliges us to implement any feedback.

7. Fees and Billing

7.1 Some Products or features are available only on payment of fees as set out on the applicable pricing page.

7.2 Fees are displayed and charged in your local currency where supported (for example, Australian dollars for Australian customers), and otherwise in United States dollars (USD). The applicable currency is shown at checkout.

7.3 All fees are exclusive of any applicable taxes, duties, levies, or government charges (including GST, VAT, and sales tax). You are responsible for any taxes applicable to your purchase, other than taxes on our net income. If we are required by law to collect or remit taxes on your behalf, those amounts will be added to your invoice or charged at the time of payment.

7.4 We use third-party payment processors to handle payments. Your use of those services is governed by the relevant payment processor’s own terms and privacy policies.

7.5 Fees are non-refundable except as required by the Australian Consumer Law, other applicable law, or as expressly stated in the applicable Product Schedule.

7.6 We may change fees at any time on reasonable advance notice. Continued use of a paid Product after a fee change takes effect constitutes acceptance of the new fees.

7.7 Features or tiers offered at no charge are provided on an as available basis. We may modify, limit, or discontinue any free feature or tier at any time, with or without notice, and without liability to you. If we discontinue a free tier entirely, we will use reasonable efforts to give advance notice where practicable.

7.8 Where a Subscription automatically renews and applicable law requires advance notice of renewal or negative-option disclosure, we will provide that notice before the applicable renewal date. You may cancel a Subscription at any time through your Account settings or by contacting us. Cancellation takes effect at the end of the current billing period, and you will not be charged for subsequent periods.

7.9 Where applicable consumer protection law provides you with a right to cancel, withdraw from, or obtain a refund for a Subscription within a specified period after purchase or renewal (including any statutory cooling-off period), that right applies in addition to the cancellation rights in these Master Terms. If you exercise a statutory cancellation or withdrawal right, we will process any refund to which you are entitled in accordance with applicable law.

7.10 If you fail to pay fees when due, we may suspend or terminate your access in accordance with clause 18.

8. User Content and Data

8.1 You are responsible for the accuracy, legality, and appropriateness of all Content you upload or submit.

8.2 Your Content is stored in your private Account workspace. It is not visible to other users or third parties except where a Product explicitly provides a sharing or export flow that you initiate.

8.3 We process your Content to provide the features of the relevant Product, including where applicable using AI and machine learning tools as described in the applicable Product Schedule.

8.4 We do not use your Content to train, fine-tune, or improve our proprietary AI or machine learning models by default. Any such use requires separate written disclosure and either your consent or an appropriate customer agreement.

8.5 You represent and warrant that you have all necessary rights, permissions, and consents to upload Content through any Product and to grant us the licences in clause 6.3.

8.6 We may, but are not obliged to, review, moderate, or remove Content that we believe violates these Master Terms or applicable law.

9. AI and Machine Learning

9.1 Several Products use AI and machine learning tools to deliver features. The applicable AI functionality is described in the relevant Product Schedule.

9.2 AI-generated and AI-assisted outputs are provided as tools to assist you. They are not guaranteed to be accurate, complete, or fit for any particular purpose. You are responsible for reviewing and verifying such outputs before relying on them.

9.3 We do not warrant that AI-assisted features will be error-free, uninterrupted, or suitable for any particular use case. Product Schedules may include additional AI-specific limitations, warnings, or customer responsibilities.

9.4 We do not warrant that AI-assisted features, or any third-party models or services used to support them, will be uninterrupted, error-free, or free from bias.

9.5 You must not use AI-assisted Product features in a way that is misleading, harmful, or that violates any third party’s rights.

10. Beta and Pre-Release Features

10.1 We may designate certain features, products, or services as beta, early access, preview, or pre-release. Such features are provided as-is, may contain errors, may change materially or be discontinued at any time, and do not carry the same warranties, service levels, or commitments as generally available features. We may impose additional terms or usage limits on beta features. Your use of a beta feature does not entitle you to the continued availability of that feature in its current form.

11. Privacy and Data Protection

11.1 We collect, use, disclose, and otherwise handle personal information in accordance with our Privacy Policy, available at https://cleveriterations.com/privacy/.

11.2 The Privacy Policy is intended to address personal information processed across the product suite, including, where applicable, uploads, AI or machine-learning-assisted processing, pre-account or anonymous captures, private workspaces, mailbox integrations, and gameplay or community features.

11.3 Where applicable law imposes specific data protection requirements (including the EU General Data Protection Regulation, the California Consumer Privacy Act, or equivalent legislation), we will comply with those requirements in relation to personal information processed through our Products.

11.4 If you access a Product on behalf of an organisation, you represent that you have authority to bind that organisation and have obtained all necessary consents for personal information of third parties you provide.

12. Confidentiality

12.1 We treat your Content as confidential and will not disclose it to third parties except:

• as necessary to provide the applicable Product;

• to our subcontractors and service providers on a need-to-know basis, subject to confidentiality obligations;

• as required by applicable law, court order, or regulatory authority; or

• with your prior consent.

12.2 This clause does not apply to information that becomes publicly available through no fault of ours.

13. Third-Party Services

13.1 Some Products integrate with or depend on Third-Party Services. Those services are not operated by us, and your use of them is subject to the relevant third party’s own terms and policies.

13.2 We are not responsible for the availability, performance, or content of any Third-Party Service, or for any disruption to a Product caused by changes to or unavailability of a Third-Party Service.

13.3 Some Products include or are provided in connection with third-party licensed content (such as templates, presets, or colour profiles). Material restrictions applicable to such licensed content are set out in the relevant Product Schedule.

14. Warranties and Disclaimers

14.1 We warrant that we will provide each Product with reasonable care and skill.

14.2 To the maximum extent permitted by law, we make no other representations or warranties, express or implied, including as to merchantability, fitness for a particular purpose, or non-infringement.

14.3 We do not warrant that any Product will be uninterrupted, error-free, or free from security vulnerabilities, or that any AI-generated output will be accurate, complete, or suitable for any particular purpose.

15. Australian Consumer Law

15.1 Nothing in these Master Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other applicable consumer protection legislation that cannot lawfully be excluded or limited by agreement.

15.2 To the extent the ACL permits us to limit our liability for a failure to comply with a consumer guarantee, our liability is limited at our option to:

• in the case of goods: replacing or repairing the goods, or paying the cost of replacement or repair; and

• in the case of services: re-supplying the services, or paying the cost of re-supply.

16. Limitation of Liability

16.1 Subject to clauses 14 and 15, our total aggregate liability to you for all claims arising out of or in connection with these Master Terms or any Product (whether in contract, tort including negligence, statute, or otherwise) is limited to the greater of:

• the total amounts paid by you to us for the relevant Product in the 12 months immediately before the event giving rise to the claim; or

• USD 100.

16.2 Subject to clauses 14 and 15, we are not liable to you for any:

• loss of profits, revenue, business opportunity, or data, or the cost of restoring or recreating data; or

• indirect, consequential, incidental, special, or punitive loss or damage,

• whether or not we were advised of the possibility of such loss or damage.

16.3 Nothing in this clause limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

17. Indemnification

17.1 You indemnify and hold harmless Clever Iterations Pty Ltd and its affiliates, and their respective officers, employees, and agents, against any claims, liabilities, damages, losses, and costs (including reasonable legal costs) arising from:

• your use of any Product in breach of these Master Terms or any Product Schedule;

• your Content, including any claim that your Content infringes a third party’s rights; or

• your breach of any applicable law.

18. Suspension and Termination

18.1 You may close your Account or stop using any Product at any time.

18.2 We may suspend or terminate your access to any Product:

• immediately if you fail to pay fees when due;

• immediately if you breach these Master Terms or the applicable Product Schedule and fail to remedy the breach within 7 days of written notice (or immediately if the breach is incapable of remedy);

• immediately if we reasonably believe your conduct is unlawful, harmful, fraudulent, or poses a risk to other users, any Third-Party Service, or our systems;

• immediately where necessary to comply with applicable law, a court order, or a requirement or restriction imposed by a Third-Party Service on which the relevant Product depends, or to address misuse, suspension, or unavailability of such a Third-Party Service; or

• on 30 days’ written notice for any other reason.

18.3 Subject to the available functionality of the relevant Product, you may export your Content during active use of the Product and, where practicable, for a limited period after termination or expiry before deletion.

18.4 We are not obliged to retain Content indefinitely, provide export in any particular specialised or interoperable format, or provide restoration or migration services. Following termination, we may delete your Account and Content after a reasonable grace period in accordance with our Privacy Policy and our legitimate operational retention needs.

18.5 Provisions that by their nature survive termination will continue in full force.

19. Force Majeure

19.1 Neither party is liable for any delay or failure to perform an obligation under these Master Terms or an applicable Product Schedule to the extent that the delay or failure is caused by an event beyond that party’s reasonable control, including natural disasters, fire, flood, severe weather, epidemic or pandemic, war, terrorism, civil unrest, industrial disputes, failure of utilities, telecommunications, internet, hosting, or other infrastructure, governmental action, court order, sanctions, embargoes, or other similar events (Force Majeure Event).

19.2 The affected party must, as soon as reasonably practicable after becoming aware of the Force Majeure Event:

• notify the other party of the Force Majeure Event and its expected effect on performance; and

• use reasonable efforts to mitigate the effects of the Force Majeure Event and resume performance as soon as reasonably practicable.

19.3 A Force Majeure Event does not excuse:

• any obligation to pay amounts that were properly due and payable before the Force Majeure Event arose; or

• any obligation that is capable of being performed despite the Force Majeure Event.

19.4 If a Force Majeure Event continues for more than 30 days and materially affects a party’s ability to perform obligations relating to a Product, either party may terminate the affected Product access, Product Schedule, or applicable commercial agreement or order form on written notice, unless that commercial agreement or order form states otherwise.

19.5 Nothing in this clause limits any different or additional force majeure, service level, availability, or termination arrangements expressly set out in a separate written commercial agreement or order form.

20. Changes to These Terms

20.1 We may modify these Master Terms or any Product Schedule from time to time. We will give at least 30 days’ advance notice of material changes by email or through the relevant Product.

20.2 If you do not accept the modified terms, you may close your Account or stop using the relevant Product before the changes take effect.

20.3 Continued use of a Product after modified terms take effect constitutes acceptance of those terms.

21. Governing Law and Disputes

21.1 These Master Terms and each Product Schedule are governed by the laws of New South Wales, Australia.

21.2 Each party irrevocably submits to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

21.3 Before commencing legal proceedings (other than for urgent injunctive relief), you agree to notify us in writing of the dispute and allow 30 days for good-faith resolution.

22. General

22.1 These Master Terms together with the applicable Product Schedule, Privacy Policy, and any applicable commercial agreement or order form constitute the entire agreement between the parties in relation to the relevant Product and supersede all prior agreements and understandings relating to that Product.

22.2 If any provision is found to be invalid or unenforceable, it will be severed and the remaining provisions continue in full force.

22.3 Our failure to enforce any provision is not a waiver of our right to enforce it at a later time.

22.4 You may not assign any right or obligation under these Master Terms without our prior written consent. We may assign our rights and obligations to a related body corporate or in connection with a merger, acquisition, or sale of all or substantially all of our assets, without your consent.

22.5 Notices to us should be sent to support@cleveriterations.com. We will send notices to the email address associated with your Account.

22.6 Nothing in these Master Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

Schedule 6 - Threadclip®

Last updated: 2026-05-13

This Schedule forms part of the Master Terms of Service offered by Clever Iterations Pty Ltd (ABN 19 695 039 019) (Clever Iterations, we, us, or our). Capitalised terms have the meanings given in the Master Terms unless defined here.

Product Description

Threadclip® is an email workflow product that allows users to clip a single message out of an email thread, preserve relevant attachments and context, and send or export a clean standalone forward.

Threadclip® is available as a web account portal together with a Gmail add-on and an Outlook task pane add-in.

Tiers and Pricing

Threadclip® is offered on Free and Pro self-serve tiers. Current pricing and features for each tier are set out on the Threadclip® pricing page.

Team and enterprise tiers may be available separately under a guided rollout or contracted commercial arrangement. Broader team and enterprise controls, including centralised administration, SSO, and audit logs, are planned product features or separately contracted items and are not included unless expressly stated. Any onboarding, support, service-level, integration, export, or migration commitments for such tiers are only as expressly set out in a separate written commercial agreement or order form.

Mailbox Access and Authority

To use Threadclip®, you must connect it to your email account using OAuth or a similar authorisation mechanism provided by your email service provider.

By connecting a mailbox to Threadclip®, you represent and warrant that:

• you are the authorised account holder for that mailbox, or are otherwise duly authorised to access and process messages and attachments in that mailbox;
• if you are using Threadclip® in a business or organisation context, you have obtained all necessary authorisation from your employer or organisation; and
• your use of Threadclip® in relation to any mailbox complies with all applicable laws and any relevant employer, organisation, or platform policies.

We are not responsible for any unauthorised access to mailboxes, revocation or limitation of mailbox permissions by a provider or administrator, or your failure to obtain appropriate authorisation before connecting a mailbox.

Data Processing and Storage

Threadclip® processes the content of messages and attachments in your connected mailbox to perform the clip, send, and export operations you request.

Threadclip® is not designed to operate as a general archive or long-term store of raw message bodies or attachment binaries. The primary persistent data we retain is:

• Account data and authentication records;
• clip metadata and history, including sender, recipient, subject line, and timestamp;
• recipient records;
• operational logs; and
• attachment-recovery feedback and telemetry.

Message bodies and attachment binaries processed during a clip operation may be temporarily cached to complete the operation and are not retained beyond what is reasonably necessary for that purpose. Any post-termination access to or export of Threadclip® Content remains subject to clauses 18.3 and 18.4 of the Master Terms.

Threadclip® is not a substitute for your underlying email system, archive, records-retention workflow, or backup solution. You remain responsible for retaining original messages and attachments in the connected mailbox or your own systems of record.

Recipient records retained by Threadclip® are used to support product features such as recipient suggestions and clip history. They are stored in your private workspace and are not shared with other users or used for marketing purposes. Retention and deletion of recipient records is subject to the Privacy Policy and clause 18.4 of the Master Terms.

AI-Assisted Features

Threadclip® uses heuristics and machine learning to assist with attachment-recovery ranking and related message intelligence. This is a narrowly scoped feature to improve clip accuracy; Threadclip® is not a general AI writing assistant or chatbot.

Attachment-recovery suggestions are guidance only. We do not guarantee that all relevant attachments will be identified or recovered.

Raw message bodies and attachment binaries are not used to train, fine-tune, or improve any proprietary, generalised, or third-party AI or machine learning model.

Threadclip® may use attachment-recovery telemetry and feedback labels, including candidate metadata, scoring features, selected and not-selected outcomes, and related operational metadata, to evaluate and improve the Threadclip® attachment-recovery ranking feature. This use is subject to the Privacy Policy, applicable platform requirements, and any additional restrictions in the applicable customer agreement. Threadclip® does not use Google Workspace API data to train generalised AI or machine learning models, transfer it to third parties for model training, or use it for advertising.

Recipient Responsibility

You are solely responsible for selecting the correct recipients for any clipped message you send or forward using Threadclip®.

You are responsible for ensuring that your forwarding or sharing of any clipped message complies with applicable confidentiality obligations, legal professional privilege, employment policies, non-disclosure agreements, or other restrictions.

We are not responsible or liable for the consequences of messages sent to incorrect or unintended recipients.

You are solely responsible for determining whether any message or attachment is subject to legal professional privilege, confidentiality obligations, regulatory restrictions, or other handling requirements before clipping, forwarding, or exporting it through Threadclip®. Threadclip® does not review, flag, or filter content for privilege or confidentiality status.

Platform Dependencies

The Threadclip® Gmail add-on is distributed through the Google Workspace Marketplace and is subject to the Google Workspace Marketplace Terms of Service and the Google API Services User Data Policy. Your use of the Gmail add-on is subject to those terms in addition to this Schedule.

The Threadclip® Outlook add-in is distributed through Microsoft AppSource and is subject to Microsoft's AppSource terms and the Microsoft API Terms of Use. Your use of the Outlook add-in is subject to those terms in addition to this Schedule.

The availability of Threadclip®'s Gmail and Outlook integrations depends on the continued availability of the relevant APIs and platforms, your mailbox permissions, and compliance with applicable platform or provider requirements. We are not responsible for any disruption to Threadclip® caused by changes to, or unavailability of, those APIs or platforms, revocation or limitation of permissions, or third-party policy changes.

We may suspend, limit, or modify an integration feature where reasonably necessary to comply with third-party platform requirements, security requirements, legal obligations, or material changes to the relevant API, marketplace, or provider policies.