Parties and Scope

These Master Terms of Service (Master Terms) govern your access to and use of the products and services operated by Clever Iterations Pty Ltd (ABN 19 695 039 019) (Clever Iterations, we, us, or our), a company incorporated in New South Wales, Australia.

The Products and their original content, features, and functionality are owned by Clever Iterations Pty Ltd and/or its affiliates and licensors, and are protected by international copyright, trade mark, patent, trade secret, and other intellectual property laws. Clever Iterations Pty Ltd is the entity that contracts with you under these Master Terms.

By creating an Account, accessing or using any Product, or clicking to accept these Master Terms, you agree to be bound by these Master Terms and the applicable Product Schedule.

These Master Terms apply across all Products. Product Schedules and any applicable separate written commercial agreement or order form may set out additional or different terms for a specific Product or customer. Where there is any inconsistency, the following order of precedence applies:

• the separate written commercial agreement or order form;
• the relevant Product Schedule; and
• these Master Terms.

The Products currently covered by these Master Terms are:

• Stickerloom™ (Schedule 1);
• Vallopress™ (Schedule 2);
• Vectrari™ Contour (Schedule 3);
• Vectrari™ Collation (Schedule 4);
• PhaseTurn (Schedule 5);
• Threadclip™ (Schedule 6);
• Advocloud (Schedule 7); and
• Outlaws Trail (Schedule 8).

Definitions

In these Master Terms and the Product Schedules:

• Account means the account you register with us to access a Product.
• Australian Consumer Law or ACL means Schedule 2 of the Competition and Consumer Act 2010 (Cth), as amended from time to time.
• Content means any data, files, images, text, documents, or other materials you upload, submit, or transmit through a Product.
• Intellectual Property Rights means all copyright, trade marks, patents, design rights, database rights, and all other intellectual or industrial property rights, whether or not registered, anywhere in the world.
• Product means each product or service operated by Clever Iterations as described in the applicable Product Schedule.
• Product Schedule means a schedule to these Master Terms that sets out terms specific to a particular Product.
• Subscription means a paid plan giving access to a Product or enhanced Product features for the duration specified on the relevant pricing page.
• Third-Party Services means third-party services, platforms, APIs, or software integrated with or depended on by a Product.
• you or User means the individual or entity accessing or using a Product.

Interpretation

In these Master Terms and each Product Schedule, unless the context requires otherwise:

• headings are for convenience only and do not affect interpretation;
• the singular includes the plural and the plural includes the singular;
• a reference to a person includes an individual, company, body corporate, partnership, joint venture, association, authority, government, or other entity;
• a reference to a clause, schedule, policy, commercial agreement, or order form is a reference to that document as amended from time to time in accordance with its terms;
• the words including, includes, for example, and similar expressions are not words of limitation;
• a reference to legislation or to a provision of legislation includes any amendment, re-enactment, replacement, subordinate legislation, and any equivalent legislation in any applicable jurisdiction;
• a reference to writing includes email and, where the relevant Product permits or these Master Terms contemplate it, notices or communications provided through the Product interface or associated account portal;
• a reference to $ or dollars is a reference to United States dollars (USD), unless expressly stated otherwise; and
• where a Product Schedule or separate written commercial agreement specifies a different limitation of liability, indemnity, or other provision, that provision prevails over the corresponding provision in these Master Terms to the extent of any inconsistency.

Accounts and Authentication

You may be required to create an Account to access certain Product features.

You must provide accurate, current, and complete information when creating an Account and must keep that information up to date.

You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account.

You must notify us immediately if you become aware of any unauthorised access to or use of your Account.

You must not share your Account credentials with others or permit others to access your Account using your credentials.

We may refuse to register an Account, or suspend or terminate an Account, in accordance with clause 18.

You must be at least 13 years of age to create an Account or use any Product. If you are under 18, you represent that you have your parent’s or legal guardian’s consent to use the Product. Where applicable law sets a higher minimum age for the collection of personal information or use of digital services (including under the GDPR), you must meet that age or have verifiable parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child under 13 has created an Account or submitted personal information through any Product, please contact us at support@cleveriterations.com. Individual Product Schedules may impose additional or stricter age requirements.

Acceptable Use

You must only use the Products for lawful purposes and in accordance with these Master Terms and the applicable Product Schedule.

You must not:

• use any Product in breach of any applicable law or regulation;
• transmit, store, or process through any Product material that is unlawful, defamatory, fraudulent, or that infringes any third party’s rights;
• interfere with or disrupt the integrity or performance of any Product or its infrastructure;
• attempt to gain unauthorised access to any Product, its systems, or networks;
• use automated tools, bots, or scraping software to access any Product, except where we have expressly permitted this in writing;
• reverse engineer, decompile, or disassemble any part of any Product;
• reproduce, resell, or sublicence access to any Product except as expressly permitted; or
• circumvent any technical protection measures in any Product.

You are responsible for all Content you upload or transmit through any Product.

We may investigate suspected violations of this clause and may suspend or terminate your Account, remove Content, or take other action we consider appropriate.

Intellectual Property and Licence

The Products and their underlying technology, software, design, and content are owned by Clever Iterations Pty Ltd and/or its affiliates and licensors. Nothing in these Master Terms or any Product Schedule transfers any Intellectual Property Rights to you.

Subject to your compliance with these Master Terms and the applicable Product Schedule, Clever Iterations Pty Ltd grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the applicable Product solely for your own purposes in accordance with these terms.

You retain all Intellectual Property Rights in your Content. By uploading or submitting Content to a Product, you grant us a limited, non-exclusive, royalty-free licence to use, process, store, and display your Content to the extent necessary to provide the relevant Product to you.

The licence in clause 6.3 does not permit us to use your Content to train, fine-tune, or improve our own AI or machine learning models, except as expressly stated in the applicable Product Schedule or as separately agreed in writing.

If you provide us with feedback, suggestions, ideas, or feature requests relating to any Product, you grant us an unrestricted, irrevocable, perpetual, royalty-free, worldwide licence to use, modify, and incorporate that feedback for any purpose without compensation or attribution. Nothing in this clause obliges us to implement any feedback.

Fees and Billing

Some Products or features are available only on payment of fees as set out on the applicable pricing page.

All fees are expressed in United States dollars (USD) unless otherwise stated.

All fees are exclusive of any applicable taxes, duties, levies, or government charges (including GST, VAT, and sales tax). You are responsible for any taxes applicable to your purchase, other than taxes on our net income. If we are required by law to collect or remit taxes on your behalf, those amounts will be added to your invoice or charged at the time of payment.

We use third-party payment processors to handle payments. Your use of those services is governed by the relevant payment processor’s own terms and privacy policies.

Fees are non-refundable except as required by the Australian Consumer Law, other applicable law, or as expressly stated in the applicable Product Schedule.

We may change fees at any time on reasonable advance notice. Continued use of a paid Product after a fee change takes effect constitutes acceptance of the new fees.

Features or tiers offered at no charge are provided on an as available basis. We may modify, limit, or discontinue any free feature or tier at any time, with or without notice, and without liability to you. If we discontinue a free tier entirely, we will use reasonable efforts to give advance notice where practicable.

Where a Subscription automatically renews and applicable law requires advance notice of renewal or negative-option disclosure, we will provide that notice before the applicable renewal date. You may cancel a Subscription at any time through your Account settings or by contacting us. Cancellation takes effect at the end of the current billing period, and you will not be charged for subsequent periods.

Where applicable consumer protection law provides you with a right to cancel, withdraw from, or obtain a refund for a Subscription within a specified period after purchase or renewal (including any statutory cooling-off period), that right applies in addition to the cancellation rights in these Master Terms. If you exercise a statutory cancellation or withdrawal right, we will process any refund to which you are entitled in accordance with applicable law.

If you fail to pay fees when due, we may suspend or terminate your access in accordance with clause 18.

User Content and Data

You are responsible for the accuracy, legality, and appropriateness of all Content you upload or submit.

Your Content is stored in your private Account workspace. It is not visible to other users or third parties except where a Product explicitly provides a sharing or export flow that you initiate.

We process your Content to provide the features of the relevant Product, including where applicable using AI and machine learning tools as described in the applicable Product Schedule.

We do not use your Content to train, fine-tune, or improve our proprietary AI or machine learning models by default. Any such use requires separate written disclosure and either your consent or an appropriate customer agreement.

You represent and warrant that you have all necessary rights, permissions, and consents to upload Content through any Product and to grant us the licences in clause 6.3.

We may, but are not obliged to, review, moderate, or remove Content that we believe violates these Master Terms or applicable law.

AI and Machine Learning

Several Products use AI and machine learning tools to deliver features. The applicable AI functionality is described in the relevant Product Schedule.

AI-generated and AI-assisted outputs are provided as tools to assist you. They are not guaranteed to be accurate, complete, or fit for any particular purpose. You are responsible for reviewing and verifying such outputs before relying on them.

We do not warrant that AI-assisted features will be error-free, uninterrupted, or suitable for any particular use case. Product Schedules may include additional AI-specific limitations, warnings, or customer responsibilities.

Schedule 6 - Threadclip™

Last updated: 2026-05-13

This Schedule forms part of the Master Terms of Service offered by Clever Iterations Pty Ltd (ABN 19 695 039 019) (Clever Iterations, we, us, or our). Capitalised terms have the meanings given in the Master Terms unless defined here.

Product Description

Threadclip™ is an email workflow product that allows users to clip a single message out of an email thread, preserve relevant attachments and context, and send or export a clean standalone forward.

Threadclip™ is available as a web account portal together with a Gmail add-on and an Outlook task pane add-in.

Tiers and Pricing

Threadclip™ is offered on Free and Pro self-serve tiers. Current pricing and features for each tier are set out on the Threadclip™ pricing page.

Team and enterprise tiers may be available separately under a guided rollout or contracted commercial arrangement. Broader team and enterprise controls, including centralised administration, SSO, and audit logs, are planned product features or separately contracted items and are not included unless expressly stated. Any onboarding, support, service-level, integration, export, or migration commitments for such tiers are only as expressly set out in a separate written commercial agreement or order form.

Mailbox Access and Authority

To use Threadclip™, you must connect it to your email account using OAuth or a similar authorisation mechanism provided by your email service provider.

By connecting a mailbox to Threadclip™, you represent and warrant that:

• you are the authorised account holder for that mailbox, or are otherwise duly authorised to access and process messages and attachments in that mailbox;
• if you are using Threadclip™ in a business or organisation context, you have obtained all necessary authorisation from your employer or organisation; and
• your use of Threadclip™ in relation to any mailbox complies with all applicable laws and any relevant employer, organisation, or platform policies.

We are not responsible for any unauthorised access to mailboxes, revocation or limitation of mailbox permissions by a provider or administrator, or your failure to obtain appropriate authorisation before connecting a mailbox.

Data Processing and Storage

Threadclip™ processes the content of messages and attachments in your connected mailbox to perform the clip, send, and export operations you request.

Threadclip™ is not designed to operate as a general archive or long-term store of raw message bodies or attachment binaries. The primary persistent data we retain is:

• Account data and authentication records;
• clip metadata and history, including sender, recipient, subject line, and timestamp;
• recipient records;
• operational logs; and
• attachment-recovery feedback and telemetry.

Message bodies and attachment binaries processed during a clip operation may be temporarily cached to complete the operation and are not retained beyond what is reasonably necessary for that purpose. Any post-termination access to or export of Threadclip™ Content remains subject to clauses 18.3 and 18.4 of the Master Terms.

Threadclip™ is not a substitute for your underlying email system, archive, records-retention workflow, or backup solution. You remain responsible for retaining original messages and attachments in the connected mailbox or your own systems of record.

Recipient records retained by Threadclip™ are used to support product features such as recipient suggestions and clip history. They are stored in your private workspace and are not shared with other users or used for marketing purposes. Retention and deletion of recipient records is subject to the Privacy Policy and clause 18.4 of the Master Terms.

AI-Assisted Features

Threadclip™ uses heuristics and machine learning to assist with attachment-recovery ranking and related message intelligence. This is a narrowly scoped feature to improve clip accuracy; Threadclip™ is not a general AI writing assistant or chatbot.

Attachment-recovery suggestions are guidance only. We do not guarantee that all relevant attachments will be identified or recovered.

Raw message bodies and attachment binaries are not used to train, fine-tune, or improve any proprietary, generalised, or third-party AI or machine learning model.

Threadclip™ may use attachment-recovery telemetry and feedback labels, including candidate metadata, scoring features, selected and not-selected outcomes, and related operational metadata, to evaluate and improve the Threadclip™ attachment-recovery ranking feature. This use is subject to the Privacy Policy, applicable platform requirements, and any additional restrictions in the applicable customer agreement. Threadclip™ does not use Google Workspace API data to train generalised AI or machine learning models, transfer it to third parties for model training, or use it for advertising.

Recipient Responsibility

You are solely responsible for selecting the correct recipients for any clipped message you send or forward using Threadclip™.

You are responsible for ensuring that your forwarding or sharing of any clipped message complies with applicable confidentiality obligations, legal professional privilege, employment policies, non-disclosure agreements, or other restrictions.

We are not responsible or liable for the consequences of messages sent to incorrect or unintended recipients.

You are solely responsible for determining whether any message or attachment is subject to legal professional privilege, confidentiality obligations, regulatory restrictions, or other handling requirements before clipping, forwarding, or exporting it through Threadclip™. Threadclip™ does not review, flag, or filter content for privilege or confidentiality status.

Platform Dependencies

The Threadclip™ Gmail add-on is distributed through the Google Workspace Marketplace and is subject to the Google Workspace Marketplace Terms of Service and the Google API Services User Data Policy. Your use of the Gmail add-on is subject to those terms in addition to this Schedule.

The Threadclip™ Outlook add-in is distributed through Microsoft AppSource and is subject to Microsoft's AppSource terms and the Microsoft API Terms of Use. Your use of the Outlook add-in is subject to those terms in addition to this Schedule.

The availability of Threadclip™'s Gmail and Outlook integrations depends on the continued availability of the relevant APIs and platforms, your mailbox permissions, and compliance with applicable platform or provider requirements. We are not responsible for any disruption to Threadclip™ caused by changes to, or unavailability of, those APIs or platforms, revocation or limitation of permissions, or third-party policy changes.

We may suspend, limit, or modify an integration feature where reasonably necessary to comply with third-party platform requirements, security requirements, legal obligations, or material changes to the relevant API, marketplace, or provider policies.